Policies
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Our commitment to you
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We aim to provide everybody with the same high standard of care and hope you are happy with our service.
Your comments and suggestions would be much appreciated and we are always happy to receive
positive feedback »
However, if your experience or the service you receive falls below your expectations please let us know.
You can download a copy of our Complaints policy here »
Any treatment that you receive is guaranteed for 1 year unless we agree otherwise before.
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Professional standards
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We adhere to the General Dental Council » 'Standards for Dental Professionals'
We are registered with and comply with all the standards required by the Care Quality Comission »
All our dentists have full professional indemnity insurance with
Dental Protection »
and MDDUS »
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Data protection
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We adhere to the General Data Protection Regulations 2018
This means that we will collect, use and store your personal data to help us provide you with safe and effective care.
We may share this data with other agencies to help provide this care or if required by law.
Download and view our Data protection policy »
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Appointments
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Please allow 24hrs notice for appointment cancellations
We may charge for missed appointments or short notice cancellations
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Payment
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We accept cash and most credit or debit cards
We request payment upon completion of treatment at each appointment
For Crowns, Bridges, Veneers and Dentures we request payment at the impression or try-in stage
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